Big Bend Weather Help Section
We strive to make our site easy to navigate and have tried to organize it in a way that is easy to follow. We want our visitors to be able to quickly find the data, maps, pages, etc., - easy to find and easy to use. However, we realize that sometimes a new way of searching or finding the data or creating and maintaining your account may be overwhelming at times. Also, as I know the site like the back of my hand, sometimes I overlook detail when detail is needed and I am human and make mistakes. Please, if you need help and cannot find the answer here or in our discussion forums, contact us and let us know how we can help. There are multiple ways to contact us, but using the "Contact Us" form on the home page is probably the best; you need not have an account and it keeps these items separate from my regular email in-boxes.
Some Sections, such as the Forums, are a good place to look for help. Your question may already be answered there and if not, you can post a question (you need a free account and must be logged in to post on the Forums).
The About Us page has some information about Big Bend Weather, how we collect and display our data and some history. Other sections may have their own information or help pages so always check these as they may help with your issue.
Our FAQ (Frequently Asked Questions) page is a growing area where we publish common questions from users along with an answer. Also, there is a "Submit a FAQ" form on the page where you can submit any questions. In addition to getting help with your issue, it provides a means to possibly help others and gives me insight as to where the website may need improvements. So please, if you have a question, do not hesitate to ask. I will do my best to personally answer each inquiry in a timely manner.